Terms of Service
Last Updated: May 31, 2025
1. ACCEPTANCE OF TERMS
By using Koda, you agree to these Terms of Service. If you disagree, don't use our service.
2. AGE REQUIREMENT
You must be 18 years or older to use Koda. By creating an account, you confirm you meet this requirement.
3. ACCOUNT RESPONSIBILITIES
- You're responsible for your account security
- Don't share accounts or passwords
- Notify us immediately of unauthorized access
- You're liable for all activity under your account
4. ACCEPTABLE USE
You agree NOT to:
- Use Koda for illegal activities
- Harass, abuse, or harm others
- Attempt to manipulate or exploit the AI
- Reverse engineer our systems
- Use Koda for commercial purposes without permission
- Create multiple accounts to abuse free tiers
5. AI COMPANION LIMITATIONS
IMPORTANT: Koda is NOT:
- A replacement for professional mental health services
- Medical, legal, or financial advice
- A real person or consciousness
- Guaranteed to be accurate or appropriate
If you're experiencing a mental health crisis:
- US: Call 988 (Suicide & Crisis Lifeline)
- Emergency: Call 911 or your local emergency number
- Koda may provide resources but cannot replace professional help
6. CONTENT AND SAFETY
Koda utilizes advanced AI safety systems designed to:
- Maintain appropriate conversational boundaries
- Decline harmful or inappropriate requests
- Focus on emotional support and companionship
- Protect user wellbeing
While our AI technology includes robust safety measures, users must not attempt to:
- Circumvent safety features
- Engage in romantic or sexual interactions
- Use Koda for illegal purposes
- Manipulate responses for harmful content
Our AI is designed to redirect inappropriate requests to supportive alternatives.
7. SUBSCRIPTION AND PAYMENT
- Free Tier: 50 messages daily with limited features
- Paid Tiers: Billed monthly or annually as selected
- Refunds: Cancel anytime, access continues until period ends. Refund requests within 48 hours of purchase: Full refund. No refunds for used monthly periods after 48 hours. Contact hello@hikoda.ai for refund requests
- Cancellation: Cancel anytime; access continues until period ends
- Price Changes: 30 days notice for existing subscribers
8. INTELLECTUAL PROPERTY
- You own your conversation content
- We own the Koda service, AI, and technology
- Our proprietary AI technology may utilize various providers and models which we may change without notice to improve service quality
- You grant us license to use your conversations to:
- Provide the service
- Improve our AI models
- Create anonymized insights
9. PRIVACY
Your use is governed by our Privacy Policy. By using Koda, you consent to our data practices.
10. DISCLAIMERS
KODA IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIKODA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS.
12. INDEMNIFICATION
You agree to indemnify and hold harmless Hikoda LLC from any claims arising from your use of Koda or violation of these terms.
13. TERMINATION
We may terminate or suspend your account immediately for Terms violations. Upon termination, your right to use Koda ceases.
14. GOVERNING LAW
These Terms are governed by New Jersey law. Disputes shall be resolved in New Jersey courts.
15. CHANGES TO TERMS
We may modify these terms. Continued use after changes constitutes acceptance.
16. SERVICE MODIFICATIONS
We reserve the right to modify, suspend, or discontinue any aspect of Koda, including:
- AI behavior and responses
- Features and functionality
- Safety measures and content filtering
With reasonable notice when feasible
17. CONTACT
For questions about these Terms:
Email: hello@hikoda.ai
BY USING KODA, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS AND OUR PRIVACY POLICY.